① Select the floating button in the lower right corner, then click the Facebook, Instagram, Douyin, or WhatsApp buttons to enter the corresponding chat window. You can then send us an instant message. 
 

② Select the Message box in the right sidebar, enter your inquiry text, and click the Send Message button to send your message. We will respond to your request after receiving it. 
 

③ Select Contact Information at the bottom of the car page, copy the mailbox above, and send your email to that address. We will respond to your request after receiving it.

After selecting your preferred model or confirming payment terms and shipping costs through consultation, Click the "Buy Now" button on the right sidebar of the car page to place your order.. The cars page will direct you to the payment page and display our bank information. Once you complete the payment via Bank Transfer, we will confirm your payment and initiate shipment.

After receiving payment, we can choose rail, ocean, or combined sea-rail transport based on your location and country.  
For China-Europe and China-Central Asia Express services in Central Asia, the Middle East, and Europe, we can use rail transport. Your purchased car will be shipped directly to your nearest train freight station via the China-Europe or China-Central Asia Express.

For buyers in North America, South America, Australia, Southeast Asia, or Africa, we will initiate the ship booking process and deliver your purchased car to your port via ocean or combined sea-rail transport.  
Depending on the port, the ship booking process may take 2 to 8 weeks, and shipping may take 3 to 5 weeks (some ports may have limited ship availability). Before your departure date, we'll share your BL number with you so you can complete the ISF form required by your country's Customs and Border Protection (CBP).  
A few days after your departure date, we'll mail the original documents to your address. These documents will help you with customs clearance and vehicle registration.

Renting a car on the Carenth platform is very simple. You simply need to register a Vendor account, upload your car photos and information, pick-up and return addresses, and rental rate, and then share your car rental listing with major platforms or your customers. 
 

If the car you are renting is not purchased from Carenth headquarters, the standard commission model is used, with a 30% commission rate per transaction. 
 

If the car you are renting is purchased from Carenth headquarters, you can choose the standard commission model or the advanced commission model, which is 5% commission for the first half year, 10% commission for the second half year, 15% commission for the third half year, 20% commission for the fourth half year, 25% commission for the fifth half year, 30% commission for the sixth half year, 35% commission for the seventh half year, 40% commission for the eighth half year, 45% commission for the ninth half year, and 50% commission for the tenth half year to the car is scrapped.

If you purchase 10 or more of a particular car model at a time, you can become the exclusive Carenth car rental agent for that car model in your county/city or third-level administrative division.
 

If you purchase 100 or more of a particular car model at a time, you can become the exclusive Carenth car rental agent for that car model in your state/province or second-level administrative division.
 

If you purchase 1,000 or more of a particular car model at a time, you can become the exclusive Carenth car rental agent for that car model in your country or first-level administrative division.

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